Privacy Policy

Combat Supply Co. ("CSC," "we," "us") respects your privacy.

This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you visit, shop on, or create an account through our website.

Applies to: Visitors, customers, and account holders of CombatSupplyCo.com (United States).

A. Information you provide

• Account and profile details, such as your name, email address, phone number, password or other login credentials, and saved shipping address information.

• Order and checkout details, such as your shipping address, billing address, items purchased, size/color/variation selections, quantity selections, and order notes.

• Support communications, including messages and information you send when you contact customer support.

• Marketing preferences, such as whether you opt in to receive promotional emails or messages, if offered.

B. Information collected automatically

• Device and usage data, such as IP address, browser type, device type, pages viewed, links clicked, time spent, referring/exit pages, and general site interaction data.

• Product-page engagement and shopping activity, such as product pages viewed, recently viewed items, time spent actively viewing a product page, gallery or image interactions, variation selections, quantity changes, add-to-cart actions, checkout-intent actions, and similar on-site engagement signals.

• Approximate location, derived from IP address and not precise GPS location.

• Cookies, browser storage, and similar technologies, used for site functionality, analytics, preferences, cart/session functionality, login state, personalization, and security.

• Account/session activity, such as sign-in status, session identifiers, and related technical data used to help keep accounts secure and functional.

C. Information from third parties

• Payment processors, to confirm payment status and help prevent fraud.

• Shipping, fulfillment, and carrier partners, to deliver orders and help resolve delivery issues.

• Analytics, hosting, advertising, and security providers, to understand site performance, measure site usage, improve the shopping experience, and help protect against abuse.

• Account, authentication, or identity service providers, if used to support account registration, sign-in, password reset, or account security features.

• To create, maintain, and manage your customer account.

• To authenticate you, keep you signed in, process password resets, and help protect your account from unauthorized access.

• To save and manage profile details, shipping addresses, and account preferences for faster checkout and account convenience.

• To process and fulfill orders, including payment confirmation, packing, shipping, and delivery support.

• To provide customer support, including returns, exchanges, delivery issues, and warranty or defect-related communications.

• To send transactional communications, such as order confirmations, shipping updates, account notices, password reset emails, and important policy or terms notices.

• To improve our site, product offerings, and customer experience.

• To personalize on-site content and shopping experiences, including recently viewed sections, product interest ranking, and similar browsing-continuity features.

• To measure how visitors use the site, including product-page engagement, shopping flows, and feature performance.

• To prevent fraud, abuse, unauthorized access, and other harmful or illegal activity.

• For marketing, if you opt in, including sending promotions and measuring campaign performance.

We share personal information only as reasonably necessary to operate our store and provide services.

A. Service providers

We may share information with service providers that help us run the business, such as providers for:

• Payment processing and fraud prevention

• Shipping, fulfillment, and returns handling

• Website hosting, analytics, advertising, and security

• Customer support tools

• Account registration, authentication, and account-management functionality

These providers are permitted to use personal information only to perform services for us or on our behalf, subject to applicable restrictions.

B. Analytics and measurement

We may use analytics providers, including Google Analytics, to help us understand site traffic, product-page engagement, shopping behavior, and site performance. Those providers may receive device, browser, usage, and interaction data collected through cookies, browser storage, tags, pixels, and similar technologies, subject to their own terms and privacy practices.

C. Legal and safety disclosures

We may disclose information where reasonably necessary to comply with law, respond to lawful requests, enforce our policies, investigate fraud, or protect CSC, our customers, or others.

D. Business transfers

If CSC is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

Payments are processed through third-party payment providers.

CSC does not intentionally store full payment card numbers on our servers.

We receive limited information needed to confirm payment and manage transactions, such as payment status and transaction identifiers.

We use cookies, browser storage (including local storage where applicable), analytics tags, and similar technologies to:

• Keep the site working

• Maintain cart and session functionality

• Remember preferences, recently viewed products, and account-related settings

• Recognize login state where applicable

• Personalize parts of the site based on browsing or shopping activity

• Understand site traffic, product-page engagement, and performance

• Measure feature usage and shopping behavior, including through Google Analytics where enabled

• Help with security and fraud prevention

If we use Google Analytics, Google may collect information about your interactions with the site, including pages viewed, events, device/browser data, and approximate location derived from IP-based signals, subject to Google's terms and privacy practices.

You can control cookies through your browser settings and, where available, any on-site cookie controls.

You can also clear browser storage on your device to remove locally stored items such as recently viewed products.

Disabling certain cookies or storage technologies may affect site functionality, including account-related features, cart persistence, personalization, and analytics.

Where required by applicable law, we rely on consent for non-essential cookies or similar technologies.

A. Marketing preferences

• Email: You can unsubscribe from marketing emails using the link in the email.

• SMS (if offered): You can opt out by the method described in the message.

B. Cookies, analytics, and browser storage

You can manage cookies through your browser settings and, where available, any cookie or consent controls presented on the site.

You can clear browser storage on your device to remove locally stored recently viewed products or similar preference data.

You may also use tools made available by analytics or advertising providers, where applicable.

C. Access, correction, and deletion

You may request to access, correct, or delete certain personal information by contacting us using the contact information below. If you have a customer account, you may also be able to review or update some account information directly through your account settings.

We may need to verify your request before acting on it. We may also retain certain information where required by law or for legitimate business purposes, such as fraud prevention, dispute resolution, tax/accounting records, order history, or enforcement of our policies.

D. Account closure

If you request deletion of your account, we will take steps consistent with applicable law and our operational needs. Some information may remain in backup systems, transaction records, or internal business records for a period of time where reasonably necessary or legally required.

E. Targeted advertising / opt-out signals

CSC does not sell personal information for money. Some privacy laws define certain online advertising or analytics-related disclosures as a “sale” or “sharing” of personal information.

Where applicable, you may have the right to opt out of targeted advertising and certain disclosures.

If your browser sends a recognized opt-out preference signal, we will process it where required by applicable law.

F. Non-discrimination

We will not discriminate against you for exercising applicable privacy rights.

We keep personal information only as long as reasonably necessary for the purposes described in this Policy, including to:

• Maintain and service customer accounts

• Fulfill orders and provide support

• Maintain business, tax, and accounting records

• Prevent fraud and secure our systems

• Comply with legal obligations

• Resolve disputes and enforce agreements

Retention periods vary depending on the type of data and why it was collected.

Account information may be retained while your account remains active and for a reasonable period afterward as needed for the purposes above.

Recently viewed items, product engagement signals, and similar personalization data stored in your browser may remain until cleared by you, overwritten, or automatically removed under our storage limits.

Analytics providers may retain user-level and event-level data according to the retention settings we configure with those providers and their platform rules.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

These measures are intended to help protect account information, order information, and other personal data from unauthorized access, use, alteration, or disclosure.

No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

CSC is based in the United States and currently sells and ships within the United States only.

If you access the site from outside the United States, your information may be processed in the United States, where data protection laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time.

The Effective Date at the top shows when it was last updated.

Continued use of the site after an update means you accept the updated policy to the extent permitted by law.

For privacy questions or requests, contact:

Combat Supply Co.

Email: support@combatsupplyco.com

Typical response time: 24-48 business hours.